Terms of Service
1. Acceptance of Terms
By accessing or using Assistimatics services, you agree to be bound by these Terms of Service. If you do not agree, you should not use our services.
2. Services Provided
Assistimatics offers virtual assistance services, including but not limited to:
- Administrative support
- Customer service
- Data management and research
- Social media assistance
- Bookkeeping and invoicing
- Marketing and branding support
Services are provided based on agreed scope, timelines, and service plans.
3. Client Responsibilities
Clients agree to:
- Provide clear instructions and necessary information
- Ensure timely communication and feedback
- Supply accurate and lawful content/materials
- Review and approve deliverables within agreed timeframes
Assistimatics is not responsible for delays caused by incomplete or incorrect client input.
4. Payment Terms
- All services are billed based on agreed pricing or subscription plans
- Payments must be made in advance unless otherwise agreed
- Late payments may result in service suspension
- Fees are non-refundable unless explicitly stated
5. Confidentiality
We respect your privacy and business confidentiality:
- All client data is handled securely
- Information is not shared with third parties without consent
- Our team operates under strict confidentiality agreements
6. Data Protection
Clients are responsible for ensuring that any data shared complies with applicable data protection laws. Assistimatics will take reasonable measures to protect data but does not guarantee absolute security.
7. Intellectual Property
- All materials provided by the client remain the client’s property
- Deliverables created by Assistimatics become the client’s property upon full payment
- Assistimatics reserves the right to showcase non-confidential work for portfolio purposes
8. Service Availability
We aim to provide reliable and consistent services. However:
- We do not guarantee uninterrupted or error-free service
- Maintenance, updates, or unforeseen issues may cause temporary interruptions
9. Limitation of Liability
Assistimatics is not liable for:
- Indirect or consequential damages
- Loss of profits, revenue, or business opportunities
- Errors resulting from incorrect client-provided information
Our total liability is limited to the amount paid for services.
10. Termination
Either party may terminate services:
- With written notice as per agreement
- Immediately in case of breach of terms
No refunds will be issued for completed or ongoing work.
11. Revisions and Scope Changes
- Requests outside the agreed scope may incur additional charges
- Revisions are limited based on the service agreement
12. Third-Party Tools and Services
Assistimatics may use third-party tools or platforms to deliver services. We are not responsible for issues arising from those external services.
13. Non-Solicitation
Clients agree not to directly hire or solicit Assistimatics team members during the service period and for a defined period after termination.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, USA.
15. Updates to Terms
Assistimatics reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of revised terms.
16. Contact Information
For any questions regarding these Terms:
