How is Assistimatics different from other virtual assistant services?
Most providers sell service-specific packages, meaning you can only use your time for predetermined tasks. We sell time instead, allowing you to use your purchased hours for any VA service we offer—whether it's admin work, design, customer support, or research.
What kind of virtual assistance do you provide?
We offer all types of VA services, including:
- Administrative Support – Email management, scheduling, data entry, document preparation
- Graphic Design & Multimedia – Social media graphics, presentations, image/video editing
- Customer Support – Handling inquiries, responding professionally, maintaining customer relationships
- Market Research & Data Management – Competitor analysis, lead generation, industry insights
- Bookkeeping & Invoicing – Expense tracking, invoice processing, financial organization
How do I get started?
Simple! Choose your plan—10, 20, 40 hours/week or a custom enterprise solution—and start assigning tasks right away. Our skilled virtual assistants will handle them efficiently.
Can I change the tasks I assign each week?
Yes! That's the beauty of Assistimatics. You own the hours you purchase, meaning you can use them however you like, whenever you need.
What happens if I don't use all my hours?
Unused hours roll over within the same month, ensuring you never waste time or money.
Do you provide enterprise-level virtual assistance?
Absolutely! We offer custom solutions for businesses that need dedicated virtual support across multiple departments. Contact us for a tailored plan.
How do I sign up?
Click [Get Started], choose your plan, and start delegating tasks immediately. It's that easy!
Can I use my VA hours across multiple services in the same week?
Yes! Your purchased hours are fully flexible—you can assign tasks across different services at any time. One day might be customer support, another day graphic design, and the next bookkeeping.
How quickly can tasks be completed?
We aim for fast turnaround times while maintaining quality. The exact speed depends on the complexity of the task, but most tasks are completed within 24-48 hours. Urgent requests can be prioritized.
Do I work with the same virtual assistant every time?
Yes, we strive to provide consistent support by assigning dedicated VAs based on your needs. However, for specialized tasks, we may involve experts from our team while ensuring seamless coordination.
Can I increase or decrease the number of hours I purchase?
Absolutely! You can scale up or down based on workload. Need extra hours this week? No problem. Want fewer hours next month? We adjust accordingly.
What communication tools do you use?
We communicate via email, Slack, Zoom, Microsoft Teams, and other platforms depending on your preference. Our goal is to integrate smoothly into your workflow.
Is my business data secure?
Yes! We take security seriously. Assistimatics uses strict confidentiality agreements, encrypted systems, and professional ethics to ensure your data remains protected.
What happens if I need a task completed outside business hours?
No worries! Our team works flexible hours and can accommodate urgent or after-hours requests with prior arrangement.
Do I get charged extra if I request different types of services?
No. Unlike other providers, we don't charge extra for varied services—your hours can be used for any VA task without additional costs.
Can you handle long-term or ongoing projects?
Yes! Many of our clients use Assistimatics for long-term support. If you need a VA for months or even years, we offer custom enterprise plans for sustained assistance.
What if I have a highly specialized task that isn't listed in your services?
Let's talk! If we don't have the expertise in-house, we'll find a solution or recommend the best approach to meet your needs.
Can I pause my service if I don't need assistance for a while?
Yes! We offer flexible arrangements, allowing you to pause and resume services based on your requirements.
How do I start using Assistimatics?
Simple! Click [Get Started], choose the number of hours you need, and begin delegating tasks immediately!
What support do I get if I need help managing my VA tasks?
We're here to ensure you get the most out of your purchased hours. If you ever need assistance structuring your tasks, prioritizing work, or optimizing how you delegate, our team can guide you with best practices to maximize efficiency.
